Terms of Business
1. Introduction
These Terms of Business outline the basis on which Seamless AML Limited ("Seamless AML," "we," "us," or "our") provides AML/CFT compliance services to our clients ("the Client," "you"). By engaging Seamless AML, you agree to these terms, which govern the delivery of our services, responsibilities, and expectations.
Seamless AML is an independent AML/CFT consultancy, providing audit, risk assessment, compliance programme development, and advisory solutions to businesses subject to the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (AML/CFT Act 2009). While we assist in compliance efforts, we are not a reporting entity and do not assume responsibility for our clients’ regulatory obligations.
2. Services We Provide
Seamless AML offers expert support to businesses in fulfilling their AML/CFT obligations. Our services include:
-
Independent AML/CFT audits to assess compliance with regulatory requirements.
-
AML risk assessments to evaluate and document ML/TF risks.
-
Compliance programme development and review to align with legal and regulatory expectations.
-
Ongoing AML/CFT advisory and support to ensure best-practice compliance.
-
AML training and education to help businesses meet staff awareness obligations.
We do not provide legal, financial, or tax advice. While our guidance helps you meet your obligations, ultimate responsibility for compliance remains with you.
3. Client Responsibilities
The Client agrees to:
-
Provide accurate, complete, and timely information necessary for Seamless AML to carry out its services.
-
Ensure its AML/CFT programme is implemented and maintained in accordance with regulatory obligations.
-
Understand that Seamless AML provides guidance and recommendations, but the Client retains responsibility for final compliance decisions.
Seamless AML is not liable for regulatory non-compliance, enforcement actions, or penalties resulting from the Client’s failure to meet AML/CFT obligations.
4. Fees and Payment
-
Fees for our services will be agreed upon in writing before engagement.
-
Payment terms require invoices to be paid within 7 days of the invoice date.
-
Late payments may incur interest charges at 5% per month.
-
Additional work outside the agreed scope will be charged separately.
-
If debt recovery action is required, the Client agrees to cover all reasonable costs.
5. Confidentiality and Data Security
Seamless AML values the privacy and confidentiality of our clients. We comply with the New Zealand Privacy Act 2020 and take reasonable steps to protect client data. We:
-
Store client information securely, primarily using Dropbox Secure Platform with encrypted access.
-
May collect and share information via email correspondence if necessary.
-
Will not disclose client information to third parties unless:
-
Required by law or regulatory authorities.
-
The Client provides written consent.
-
It is necessary to engage third-party service providers assisting with our services.
While we take all reasonable precautions, Seamless AML is not responsible for unauthorised data access due to external breaches or cyber incidents beyond our control.
6. Limitation of Liability
Seamless AML provides services in good faith and with reasonable care, but we do not guarantee regulatory approval or outcomes.
We are not responsible for any financial losses, reputational damage, or regulatory penalties resulting from compliance decisions made by the Client.
Our total liability for any claim is limited to the total fees paid for the services in question.
7. Termination of Services
We may terminate services immediately if:
-
The Client fails to provide necessary information.
-
Invoices remain unpaid beyond the agreed period.
-
The Client engages in fraudulent, unethical, or illegal activities.
If services are terminated, the Client remains responsible for any outstanding fees for work completed up to the termination date.
8. Governing Law
These Terms of Business are governed by the laws of New Zealand, and any disputes will be resolved under the jurisdiction of New Zealand courts.
9. Changes to These Terms
Seamless AML may update these Terms of Business periodically to reflect regulatory changes or business updates. The most recent version will always be available on our website.
10. Contact Us
For any questions or to discuss our services, please contact: